Our support team usually responds within 24 hours. During busy periods it may take slightly longer, but we always do our best to help you as quickly as possible.

Orders placed before 3:00 PM are usually processed the same day. Orders placed after this time are processed the next business day. Processing takes 1 to 2 business days (Monday to Saturday).

Once dispatched, delivery takes 5 to 10 business days (Monday to Friday). Total estimated delivery time: 6 to 12 business days from purchase.

For more details: Click here

Once your order has been shipped, you will receive an email with your tracking number. You can use this number to follow the progress of your delivery through our website. If you have not received a tracking number, please contact our customer service with your full name and the address used for the order so we can assist you: Click here.

You may return unwanted items within 30 days of receiving your order for a full refund or an exchange. Products must be unused and returned in their original packaging. Return shipping costs are the responsibility of the customer. For more information, please see our return policy: Click here.

All payments on our website are securely encrypted and processed in EUR (€). We support convenient and safe payment options including Google Pay, Apple Pay, Visa, Mastercard, Maestro, and American Express. For more information about our payment process and supported methods